Forum Discussion

Craig_Powers's avatar
Craig_Powers
Copper Contributor
Sep 27, 2020

Cannot schedule MS Teams meeting from Outlook calendar

I wonder if you can help on this seemingly quite common issue?

 

Problem: I cannot schedule an MS Team meeting from the Outlook calendar. It immediately returns "We cannot schedule the meeting. Please try again later".

 

Environment: Windows 10 Pro, 365 Business Standard, standalone PC (small business) with two users: business and personal. 365 account is under business email.

 

I can schedule a meeting invite directly from MS Teams, so that works.

I have installed the MS Teams Add-In into Outlook. The MS Teams option appears in the Outlook banner. (Kaspersky Security initially disabled the MS Teams Add-In for Outlook but I have reactivated it).

 

Any ideas?

 

Thanks,

Craig

 

 

 

  • Hi!
    Check and make sure you are logged in to your main account (as in outlook) so you’re not in a guest tenant etc..

    Otherwise try close both apps, start Teams and then outlook and try again

    Adam
      • Bongo1973's avatar
        Bongo1973
        Copper Contributor

        Craig_Powers I have exactly the same issue, it was working prior to upgrading to the Office365. I run a Windows10 machine, is there an issue with the MSTeams Meeting invite link in Outlook not working due to the Windows 10.

         

        PS I am using the right account in both Outlook and MSTeams.

        I have cleared the MSTeams Cashe and restarted.. 

         

        No joy, please help.

    • Craig_Powers's avatar
      Craig_Powers
      Copper Contributor

      adam deltinger 

       

      Thank you Adam. Sadly that hasn't solved it, but you may be on the right lines.

       

      This 365 installation has been through a slightly complex evolution.

      1. Originally I had 365 Home, registered to me personally. (MS renamed this product as 365 Family).

      2. Started using MS Team by invitation from a client. I could accept meetings but not arrange them. I logged in under their corporate ID.

      3. Then I decided to buy a 365 Business subscription, 365 Business Standard because of the benefits that MS Teams offers.

       

      I am able to use Teams, by invitation from someone else, and can create a meeting direct from MS Teams, but cannot initiate from Outlook calendar.

       

       

       

       

       

       

       

       

       

Resources