Forum Discussion
Solved
Cannot Schedule Live Event
We are a small organisation using a mixture off Office 365 business premium and office 365 Business Essentials.
We added E1 to some users. their subscriptions correctly show they have E1 (and their old business accounts).
They do not see schedule live vent on the new button in the app.
The policies have been checked and look Ok for live vents - oddly, for a short while after implementing the schedule policy one user (on business premium but NOT on E1) actually got the new live vent button for a short while - but lost it on client upgrade.
It has been less than 24 hours since the E1 licences were applied if that is significant.
The users have been using teams, screen sharing etc. without issues.
Should this work?
- Mixing licenses should work fine as long as you assigned all the E1 licenses etc. such as Stream etc.
Assuming you enabled all the live events settings in Stream as well? Sometimes policies take time but should be more than 24 hours. Possibly have the user Sign out and back into Teams as this will reset some cache and sometimes helps.
Hi Ian Cunningham ,
There's a good article that shows all the setting you would need to have in place to allow Live Events here
https://docs.microsoft.com/en-us/microsoftteams/teams-live-events/plan-for-teams-live-events
Thanks - read that several times. Indeed, doing all that before acquiring E1 temporarily gave one user a fleeting live events option in the teams app.
I specifically wondered with mixing business premium and E1 was the issue (it took the money)- Mixing licenses should work fine as long as you assigned all the E1 licenses etc. such as Stream etc.
Assuming you enabled all the live events settings in Stream as well? Sometimes policies take time but should be more than 24 hours. Possibly have the user Sign out and back into Teams as this will reset some cache and sometimes helps.
