Forum Discussion
Ian Cunningham
Apr 16, 2020Brass Contributor
Cannot Schedule Live Event
We are a small organisation using a mixture off Office 365 business premium and office 365 Business Essentials. We added E1 to some users. their subscriptions correctly show they have E1 (and thei...
- Apr 17, 2020Mixing licenses should work fine as long as you assigned all the E1 licenses etc. such as Stream etc.
Assuming you enabled all the live events settings in Stream as well? Sometimes policies take time but should be more than 24 hours. Possibly have the user Sign out and back into Teams as this will reset some cache and sometimes helps.
Ian Cunningham
Apr 16, 2020Brass Contributor
Thanks - read that several times. Indeed, doing all that before acquiring E1 temporarily gave one user a fleeting live events option in the teams app.
I specifically wondered with mixing business premium and E1 was the issue (it took the money)
Apr 17, 2020
Mixing licenses should work fine as long as you assigned all the E1 licenses etc. such as Stream etc.
Assuming you enabled all the live events settings in Stream as well? Sometimes policies take time but should be more than 24 hours. Possibly have the user Sign out and back into Teams as this will reset some cache and sometimes helps.
Assuming you enabled all the live events settings in Stream as well? Sometimes policies take time but should be more than 24 hours. Possibly have the user Sign out and back into Teams as this will reset some cache and sometimes helps.
- Ian CunninghamApr 17, 2020Brass Contributor
ChrisWebbTech
Thanks - it was just lag in the system and people gradually saw the option appear - but it took more than 24 hours after the licence. All good though as we had to test before a council meeting on Monday.
I can confirm that E1 with other options is fine.- Tmr204Apr 28, 2020Copper Contributor
Ian Cunningham did you find a solution?
i have an education account (which it states now is included in those which should have access to live events) and I still only get the “new meeting” option not a live event option
- NXTLEVELEsportMar 12, 2021Copper ContributorMe as well - have the NGO version of MS 365 Business Premium through Techsoup.org.