Forum Discussion
Cannot Leave Foreign Organization / Group
Hello, I was added to a university organization for a meeting with my personal email address.
After speaking with the group founder, he removed my user from the group. The group founder is not the admin of the organization.
Afterward, I noticed the following changes:
- My Teams still shows the foreign organization.
- The button to leave the organization is now active, and I can click it.
- Previously, my personal email address was visible, but after leaving the group, I now see a different email address.
Now the interesting part:
To sign out of the organization, I need to log back in. However, this does not work with my personal email address, but it does work with the address that became visible after I was removed from the group.
Unfortunately, I don’t have a password for this address and no way to reset it.
The group founder doesn't know what else to as he doesn't see my user nor my email address in the system anymore.
What can I do?
1 Reply
As I was about to give up and close my account @ Microsoft, the solution came to me accidently:
if you select "Close Account" you'll be informed that you need to leave an oranization before you'll be able to close your account. In my case I still was added to an organization that I wasn't able to leave. But when you're about to close the account I was asked if I would like to leave the org. And that worked after waiting around 30min till everything was sync.Good thing about it: I by leaving the org, my account works properly again.
Still, there was no support from Microsoft support and that says it all. Very poor performance.
