Forum Discussion
Cannot Join Teams Meeting via Desktop Client on Mac
Issue
Hi bitoven , I have the same issue too, when I try to join a meeting, the app will say"We ran a problem, try again in a few minutes". Are you fix it now?
My Mac systems are up to date. About a week or so ago, the Teams app suddenly stopped connecting. All other internet services work and I can connect to Teams using iOS or using the web version. It is only the app that doesn't work. I tried completely deleting the app, reinstalling, and it did work once, but then stopped connecting. Only the Teams app is affected. Cisco, Citrix, Podio, Zoom, Google Meet, Bluejeans and others work fine. PeterRising
hwashcraft did you ever figure this out? I am having the exact same problem and nothing is working!
- Hello,
I am having the same problem, impossible to connect to MS Teams meeting for 2 weeks.
hwashcraft I am having the same issue. Teams is not connecting. I have deleted and reinstalled several times and deleted cache, no luck. Any suggestions?
I have the same problem, I cannot make a call, cannot receive a call nor Join a meeting on team.
I checked the system preference /security& privacy and I found that there was no entry for MS team in [Camera]. I didn't know how to put it in.
I tried to get MAc updated and now my Mac is up to date. the problem is resolved. I can make a team call now.
So you can try and I hope it works for you too.
+ go to [about this Mac] / Software update ...
good luck! (*.*)
I am experiencing the exact same issue - did you manage to sort it out? Thanks! hwashcraft
PeterRising No, I didn't update my iMac to date with the latest Mac OS, but up to date Teams client. So I need to update my iMac OS right?
- Yes you have to update!
