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KatMelloMitch's avatar
KatMelloMitch
Copper Contributor
May 06, 2020

Cannot Join Teams Meeting via Desktop Client on Mac

Hello. I have been successfully using Teams via the desktop app on my Macbook for the last two months.  Starting suddenly last week, I can no longer join a call/meeting. I am getting a "cannot connec...
meetings
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bitoven's avatar
bitoven
Copper Contributor
Aug 21, 2020

KatMelloMitch 

 

I’ve been have this issue too for about a week now. I’ve tried restarting my MBP, reinstalling Teams, signing out and signing back in. Nothing works. I’m getting by with the iOS app for now but I cannot share my laptop screen.

  • Echo_g's avatar
    Echo_g
    Copper Contributor
    Oct 19, 2020

    Issue

    Hi bitoven , I have the same issue too, when I try to join a meeting, the app will say"We ran a problem, try again in a few minutes". Are you fix it now?

    • PeterRising's avatar
      PeterRising
      MVP
      Oct 19, 2020

      Echo_g 

       

      Are your MacBooks up to date with the latest Mac OS and also up to date Teams client?

      • hwashcraft's avatar
        hwashcraft
        Copper Contributor
        May 13, 2021

        My Mac systems are up to date.  About a week or so ago, the Teams app suddenly stopped connecting. All other internet services work and I can connect to Teams using iOS or using the web version.  It is only the app that doesn't work.  I tried completely deleting the app, reinstalling, and it did work once, but then stopped connecting.  Only the Teams app is affected.  Cisco, Citrix, Podio, Zoom, Google Meet, Bluejeans and others work fine. PeterRising 

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