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Cannot find newly created employees in Teams
Hey,
we are currently running a hybrid O365 config (on prem Mailboxes and O365 services) and cannot find newly created employees in Teams. The users were created some days ago, can use O365 services without a problem and also are listed in Teams admin center as users.
These users also only see a minority of users in their teams.
All users in our tenant share the same policies and scoped directory search is disabled. I also tried to start a new conversation with these users in Teams web app, but also could not find these users there.
Any ideas?
Thanks in advance!
Sascha
No, all missing users are enabled.
However, now the missing users are slowly coming up in Teams, after I enabled scoped directory search and disabled it right away after. Not sure, if this is just a coincidence or something we will have to be doing, whenever someone new is added to O365 and as long as we are in a hybrid configuration...
Thanks anyway for your input so far!
Cheers
Sascha
Do those users happen to be in disabled state in the O365 Admin Center (BlockCredentials if you use PowerShell)?
No, all missing users are enabled.
However, now the missing users are slowly coming up in Teams, after I enabled scoped directory search and disabled it right away after. Not sure, if this is just a coincidence or something we will have to be doing, whenever someone new is added to O365 and as long as we are in a hybrid configuration...
Thanks anyway for your input so far!
Cheers
Sascha
- Do they have the teams license assigned?
From where in teams are you searching for them?Yes, Teams license is assigned and I tried the upper search bar as well as starting a new conversation.
Cheers
Sascha
