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mocarys's avatar
mocarys
Copper Contributor
Jul 11, 2019
Solved

Cannot find newly created employees in Teams

Hey, we are currently running a hybrid O365 config (on prem Mailboxes and O365 services) and cannot find newly created employees in Teams. The users were created some days ago, can use O365 services...
microsoft teams
  • mocarys's avatar
    mocarys
    Jul 11, 2019

    VasilMichev 

    No, all missing users are enabled. 

     

    However, now the missing users are slowly coming up in Teams, after I enabled scoped directory search and disabled it right away after. Not sure, if this is just a coincidence or something we will have to be doing, whenever someone new is added to O365 and as long as we are in a hybrid configuration...

     

    Thanks anyway for your input so far!

     

    Cheers
    Sascha

VasilMichev's avatar
VasilMichev
MVP
Jul 11, 2019

Do those users happen to be in disabled state in the O365 Admin Center (BlockCredentials if you use PowerShell)?

  • mocarys's avatar
    mocarys
    Copper Contributor
    Jul 11, 2019

    VasilMichev 

    No, all missing users are enabled. 

     

    However, now the missing users are slowly coming up in Teams, after I enabled scoped directory search and disabled it right away after. Not sure, if this is just a coincidence or something we will have to be doing, whenever someone new is added to O365 and as long as we are in a hybrid configuration...

     

    Thanks anyway for your input so far!

     

    Cheers
    Sascha

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