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Angeli Ho's avatar
Angeli Ho
Copper Contributor
Jul 01, 2019

Cannot create zendesk connector

I am trying to add Zendesk connector (not tab) to a team channel.

 

It shows the URL that I need to enter.

After clicking on sign in button, i have to enter username and password.

Then it goes back to the same screen (without signing in) and no where I can configure the connector.

 

What is wrong?

 

 

 

How-to

11 Replies

  • PDostiyar's avatar
    PDostiyar
    Bronze Contributor
    Jul 01, 2019
    That mean the url is fine and the user UPN is working fine too, so there could be something going on with zendesk connector ??

    Maybe shall wait for other to response if not then opening a ticket with zendesk support maybe needed as for them to check !!!
  • PDostiyar's avatar
    PDostiyar
    Bronze Contributor
    Jul 01, 2019

    Angeli Hoare you able to use your URL without Teams, also the same password you are trying in Teams while setting up Zendesk works elsewhere or not?

     

    is there is any diffrence between http:// and https:// for zendeskor not

     

    I hope you already consider these options.

     

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