Forum Discussion
Cannot create zendesk connector
I am trying to add Zendesk connector (not tab) to a team channel. It shows the URL that I need to enter. After clicking on sign in button, i have to enter username and password. Then it goes ba...
What license do you have? One of the integrations requires the higher tier license.
ChrisWebbTechbusiness premium
- Your Zendesk license, not Office 365 one :)
Enterprise
- well even without the license you still should get the config screen. I just tested mine and it seems to be working fine. So not sure what could be going on there. Assume you approved the connector permissions and all of that? Is this a new install? If not, maybe try to click manage, remove the connector, then try adding it again.
this is the screen I keep on getting back to after sign into zendesk
