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Ad_Aposaga's avatar
Ad_Aposaga
Copper Contributor
May 05, 2020

Cannot Change/stuck status from microsoft Teams

Hi Microsoft Teams Team,
I received a report from my team this issue and tried basic troubleshooting but it's still the same. 


*Tried to reinstall (the same)

*Tried to clear cache (the same)

*Tried to open it in browser/mobile (the same)

 

 

microsoft teams
  • JNeary's avatar
    JNeary
    Copper Contributor
    May 05, 2020

    Ad_Aposaga 

     

    My company is having similar issues. My status is set to "In a Call" and am unable to change it to "Available". All other's status shows as "Status Unknown". 

    • AdrianFloresF's avatar
      AdrianFloresF
      Copper Contributor
      Jan 05, 2021

      AS anyone found a solution to this problem. Still seeing in it 2021 with at least one of our users.

    • Ad_Aposaga's avatar
      Ad_Aposaga
      Copper Contributor
      May 05, 2020

      Thank you for this information. But as per checking on our end it's already working but when we tried to switch the status to away it's taking time to reflect. I hope they can fix this as soon as possible.

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