Forum Discussion

krishna2320's avatar
krishna2320
Brass Contributor
Apr 15, 2020

Can we use Dial-in Audio Conference when Teams is down

Is it possible to use Dial-in Audio conference independently, when Teams is down for some reason?

meetings
microsoft teams

4 Replies

  • RealTime_M365's avatar
    RealTime_M365
    MVP
    Apr 16, 2020

    Hi krishna2320 

     

    The Audio Conferencing Bridging happens in the Microsoft Teams AVMU Hosted in the Microsoft Office 365 Cloud. Till now Microsoft has also not released the integration with 3rd Party Audio Conferencing Provider in Microsoft Teams. Hence this would not be supported even if you try it dial-in it would be not be connect to the Audio Conferencing Bridge.

     

    With Regards.

    Satish U

  • LinusCansby's avatar
    LinusCansby
    MVP
    Apr 15, 2020

    Hi,

     

    If Teams servers are down completely you will not be able to use Audio Conferencing. But if there is problem with some service that Teams uses like MFA you should be able to use Audio Conferencing even if you can't sign in to your Teams client.

     

    So it depends what components/services is down in the Teams service.