Forum Discussion
Annie91
Mar 18, 2020Copper Contributor
Can only see 1 person in a call, not 4
Hi there, I have a team of 6 participants and when in a meeting/call with them I am only able to see one person at a time unlike them who can see 4 people. Only when someone new speaks it changes...
NMCam
May 12, 2020Copper Contributor
I participated in my first Teams meeting tbe other day and saw one participant at a time.
Only a chance remark later made me realise everyone else saw 4 screens at a time.
If you want me to keep using Teams rathe than your competitors, please fix this bug.
Only a chance remark later made me realise everyone else saw 4 screens at a time.
If you want me to keep using Teams rathe than your competitors, please fix this bug.
Peritas
May 14, 2020Copper Contributor
Although Microsoft have stated you'll be able to see 9 at once from June, this won't solve the problem here as it seems to be a random phenomenon.
They do seem to be playing catch up with other media such as Zoom.
They do seem to be playing catch up with other media such as Zoom.
- ChristianBergstromMay 14, 2020Silver Contributor
Peritas Hello Mike, as a complement to Linus reply I received this from the Teams product team.
"I wanted to clarify that the 3x3 video is currently rolling out, and we expect it to be enabled for 100% of users in the Public ring by May 15th."
- LinusCansbyMay 14, 2020MVP
Peritas Actually Microsoft wrote that 3x3 video view will arrive this week. I wrote about it here.
So some tenants might already have it.
If there is an error with meetings sometimes show one video and sometime shows 4 (or nine) in the same client, it is best to create a support ticket with Microsoft Support. But it is only the desktop client that will show more that one video stream, so don't use the web application.