Forum Discussion
Can only see 1 person in a call, not 4
Annie91 This is my experience too and the randomness is really frustrating. Sometimes I see four, sometimes just the speaker, and last week I saw six. I have tried both the app and the browser, but it doesn't make any difference. My device is a Surface Pro. I hope we can get some answers.
Only a chance remark later made me realise everyone else saw 4 screens at a time.
If you want me to keep using Teams rathe than your competitors, please fix this bug.
- Although Microsoft have stated you'll be able to see 9 at once from June, this won't solve the problem here as it seems to be a random phenomenon.
They do seem to be playing catch up with other media such as Zoom.Peritas Hello Mike, as a complement to Linus reply I received this from the Teams product team.
"I wanted to clarify that the 3x3 video is currently rolling out, and we expect it to be enabled for 100% of users in the Public ring by May 15th."
Peritas Actually Microsoft wrote that 3x3 video view will arrive this week. I wrote about it here.
So some tenants might already have it.
If there is an error with meetings sometimes show one video and sometime shows 4 (or nine) in the same client, it is best to create a support ticket with Microsoft Support. But it is only the desktop client that will show more that one video stream, so don't use the web application.
