Forum Discussion
Annie91
Mar 18, 2020Copper Contributor
Can only see 1 person in a call, not 4
Hi there, I have a team of 6 participants and when in a meeting/call with them I am only able to see one person at a time unlike them who can see 4 people. Only when someone new speaks it changes...
LinusCansby
Mar 18, 2020MVP
Due to a high number of users using Teams currently this is one known problem. Wait for Microsoft to scale up their service.
I've seen it working better in the desktop version of Teams than in the web app, so try that instead.
https://products.office.com/en-us/microsoft-teams/download-app#desktopAppDownloadregion
I've seen it working better in the desktop version of Teams than in the web app, so try that instead.
https://products.office.com/en-us/microsoft-teams/download-app#desktopAppDownloadregion
Remona2020
Apr 13, 2020Copper Contributor
This worked for me!!! Thanks