Forum Discussion
TeeBee
Feb 26, 2020Copper Contributor
Can not assign phone number to licensed user
Hi, added a couple of new phone numbers and Microsoft 365 E5 licenses to my tenant this morning. Several hours later I tried to assign these phone numbers to licensed users but there is only the ch...
- Feb 27, 2020
Jake_T91
Nov 10, 2022Copper Contributor
Had the same issue here and it had to do with the number location versus the licensing. We have both CA and US users and the user was listed as a CA user by accident and the number was a US based number. Swapping the location in Azure and relogging in populated the user.