Forum Discussion
ASRTichy
Jun 22, 2021Copper Contributor
Can make calls, but unable to receive calls in Windows Desktop app
Hi all. One of my users can make Teams to Teams calls (voice and video) without issue, but when someone else tries to call them it fails and asks to re-dial. It all works fine with the same users a...
ThereseSolimeno
Jun 30, 2021Former Employee
Hi ASRTichy Since there has been no response yet from this community, I recommend that you contact Microsoft support or answers.microsoft.com, where support agents are available to help troubleshoot issues until resolution.