Forum Discussion

Copper Contributor

Aug 19, 2020

Can login to Microsoft Teams WebApp but not desktop or iOS

I can login to teams on the WebApp but not on the iOS or desktop app. Both apps ask for authentication, and then return a message that teams is disabled. The account I am using is associated with a g...

Administrator

microsoft teams

Robert Bogue

MVP

Aug 24, 2020

cstansky You may want to check out https://social.technet.microsoft.com/Forums/windows/en-US/d8076e03-5737-4ddd-afd9-8afaec0d6ba8/external-sharing-not-working-when-external-user-has-a-office-365-subscription-without-sharepoint?forum=onlineservicessharepoint

cstansky

Copper Contributor

Aug 25, 2020

When I log into my account at https://aad.portal.azure.com/ I can see microsoft teams is disabled, but I cannot change the option. So I'm not an admin I'm assuming. I suppose this setting must be changed by the host who invited me, but there are many other guests the host invited who are using teams without issue. Robert Bogue

Robert Bogue
MVP
Aug 26, 2020
cstansky that's interesting. aad.portal.azure.com should be logging you into your AAD ... I've never thought about the condition where you invite people from an organization where teams is disabled. It makes sense that you'd be prevented from logging into your AAD account in the client. If you're being invited on a corporate account, I'd suggest having them invite a personal account.

If you're already getting invited on a personal account I have no answers. It doesn't make sense that AAD would even let you login with a personal account.