Forum Discussion
cstansky
Aug 19, 2020Copper Contributor
Can login to Microsoft Teams WebApp but not desktop or iOS
I can login to teams on the WebApp but not on the iOS or desktop app. Both apps ask for authentication, and then return a message that teams is disabled. The account I am using is associated with a g...
cstansky
Aug 21, 2020Copper Contributor
adilyoosuf Could you clarify who my "host" is. I was invited by a company I work for, and put in my own business email (not microsoft) for the username which I manage and created an account with it. I've asked them to confirm I have access. Would be strange if they disabled the app/desktop version, unless it was triggered automatically.
Attached is the error screen on the iOS app.
adilyoosuf
Aug 24, 2020MCT
cstansky "host" is the company which has invited you to Teams. Based on the information you have provided you are probably creating a Microsoft guest account. Please confirm with your host that you have a Microsoft license (with Teams functionality) assigned and that you have no specific policies restricting you from accessing Teams via iOS app/desktop app.
Adil