Forum Discussion
Can login to Microsoft Teams WebApp but not desktop or iOS
Hi cstansky,
This could be a policy applied by your host which disables the desktop application and the iOS app for Teams usage. The problem can be troubleshooted better if your host can confirm that no such policy has been applied.
Adil Yoosuf
adilyoosuf Could you clarify who my "host" is. I was invited by a company I work for, and put in my own business email (not microsoft) for the username which I manage and created an account with it. I've asked them to confirm I have access. Would be strange if they disabled the app/desktop version, unless it was triggered automatically.
Attached is the error screen on the iOS app.
cstansky "host" is the company which has invited you to Teams. Based on the information you have provided you are probably creating a Microsoft guest account. Please confirm with your host that you have a Microsoft license (with Teams functionality) assigned and that you have no specific policies restricting you from accessing Teams via iOS app/desktop app.
Adil