Forum Discussion
Mhagelst
Mar 16, 2023Copper Contributor
Camera Freezing - possibly after an update.
Since a couple of days, using Microsoft Teams Version 1.6.00.4472 (64-bit), my camera randomly but constantly freeze. Windows version is 10.0.19044 Build 19044. I use a Sony a7s connected to an...
oheimala
May 10, 2023Copper Contributor
Even installing all the latest updates, same issue still remains. I think that the crash appears always during a screen share; despite do I or does another share it.
- Camera: Streamplify CAM (Tested also with a Logitec cam)
- Teams version 1.6.00.11166 updated 4th May2023
- OS: Windows 11
- Motherboard: ASUSTeK TUF GAMING Z690
- Processor: Intel Core i7-13700KF
- Graphics card: NVIDIA GeForce RTX 4090
- Camera: Streamplify CAM (Tested also with a Logitec cam)
- Teams version 1.6.00.11166 updated 4th May2023
- OS: Windows 11
- Motherboard: ASUSTeK TUF GAMING Z690
- Processor: Intel Core i7-13700KF
- Graphics card: NVIDIA GeForce RTX 4090
- CP101101May 10, 2023Copper Contributor
I had this issue with my Lenovo Yoga 6 laptops built in camera
I connected a Logitech c920 to get around the issue
Now about a month later, I am not sure if teams has released an update, but the internal camera appears to be working again.
It only affected me with teams at the time.
I did do a bios update to solve a trackpad issue while on battery power.
so Try an bios update and consider getting a c920, its been around a while, is popular, and it probably a webcam the teams team validates with 🙂