Forum Discussion
Mhagelst
Mar 16, 2023Copper Contributor
Camera Freezing - possibly after an update.
Since a couple of days, using Microsoft Teams Version 1.6.00.4472 (64-bit), my camera randomly but constantly freeze. Windows version is 10.0.19044 Build 19044. I use a Sony a7s connected to an...
EricMillerDC_USA
Apr 13, 2023Copper Contributor
We found a fix for this issue. We disabled GPU acceleration in Teams (under settings.) We've tested this with five users who had this issue occur constantly and since applying this setting change have not had any issues with their camera on Teams calls.
KenGlad
Apr 20, 2023Copper Contributor
Thanks Eric! I just changed that setting and exited and relaunched Teams. I'll see if it works on my next Teams meeting...