Forum Discussion

Mhagelst's avatar
Mhagelst
Copper Contributor
Mar 16, 2023

Camera Freezing - possibly after an update.

Since a couple of days, using Microsoft Teams Version 1.6.00.4472 (64-bit), my camera randomly but constantly freeze. Windows version is 10.0.19044 Build 19044.   I use a Sony a7s connected to an...
microsoft teams
Quality & Performance
LSnavely's avatar
LSnavely
Copper Contributor
Apr 06, 2023

efraim472 I haven't heard any updates... 

JHFR29's avatar
JHFR29
Copper Contributor
Apr 12, 2023
Anybody got update about it? Already a month ago, nothing has been done, people are getting upset with this issue...
  • LSnavely's avatar
    LSnavely
    Copper Contributor
    Apr 12, 2023

    JHFR29 I'm beyond frustrated and it has caused other issues too.  As far as I know MS is doing nothing about it, but I'm not sure if they review this forum or how they generate a ticket. 

    • AlbertGnet's avatar
      AlbertGnet
      Copper Contributor
      Apr 13, 2023

      LSnavely For anyone impacted, updating to the preview version of Microsoft Teams has solved the problem in our organization. 


      Nothing else thus far worked (driver update, Power configuration, etc).


      • JHFR29's avatar
        JHFR29
        Copper Contributor
        Apr 13, 2023
        Just try this yesterday thanks to https://www.it-connect.fr/comment-installer-le-nouveau-teams-sur-windows/

        Will tell if it works in the "long term"

        Thanks !