Forum Discussion
Camera Freezing - possibly after an update.
Since a couple of days, using Microsoft Teams Version 1.6.00.4472 (64-bit), my camera randomly but constantly freeze. Windows version is 10.0.19044 Build 19044. I use a Sony a7s connected to an...
Same problem here - camera freezes shortly after turning it on in Teams. But camera works just fine elsewhere. Running Teams Version 1.6.00.4472 (64-bit), under Windows 11 22H2 Build 22621.1413, on (and apparently this is the kicker) an AMD Ryzen 7 Microsoft Surface Laptop 4. Microsoft: whether this is a problem with Teams, or with your drivers for AMD hardware, please fix this soon!!
Exact same issue here for about 60 of our users.
AMD Ryzen CPU's - Surface Laptop 4's.
Have suggested users use EDGE and https://teams.microsoft.com
Hope MS get a fix soon.
Terry Wells So running the web version of Teams under Edge fixes it for your users? Cool! Okay, I'll try that workaround on my meetings tomorrow. I've been going cameraless on Teams for the last couple weeks.
Thanks very much for the tip!
- Ken
