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Mhagelst's avatar
Mhagelst
Copper Contributor
Mar 16, 2023

Camera Freezing - possibly after an update.

Since a couple of days, using Microsoft Teams Version 1.6.00.4472 (64-bit), my camera randomly but constantly freeze. Windows version is 10.0.19044 Build 19044.   I use a Sony a7s connected to an...
microsoft teams
Quality & Performance
JamesB551's avatar
JamesB551
Copper Contributor
Mar 16, 2023
I am seeing this too. Same symptoms and it seems to have started following the recent update to 1.6.00.4472 (64-bit). Colleagues on devices with Intel processors don't appear to be affected, but those of us on AMD processors are (regardless of laptop type). It's also worth noting that when affected colleagues start up the previous version, it works without issue.
  • Mhagelst's avatar
    Mhagelst
    Copper Contributor
    Mar 16, 2023

    JamesB551 Thanks! I should also add to the thread that collagues on Mac experience both freezes and crashes/random application quits in Teams. 

     

    He is on version 2022.46.1 and Mac OS 13.2.1 on an Intel Macbook Pro.

     

    (He had to switch to Teams in the Edge browser as that works fine)

     

     

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