Forum Discussion
Christian_Stokes
Mar 20, 2020Brass Contributor
Camera freezes in Teams
Hi, I've had around 6/7 users contact me regarding their camera freezing when doing a video call on Teams. During the ringing stage the camera works fine but as soon as the person they are ringin...
catwusel
Jun 09, 2021Copper Contributor
Had the same problem. Registry Hack did not work.
Solved by deleting nonpresent camera devices in Device Manager.
At command prompt
set devmgr_show_nonpresent_devices=1
start devmgmt.msc
click view menu
click Show Hidden Devices
In my case, there were duplicate greyed out camera devices, i had to delete.
Be careful. Don't delete things you do not know / understand.