Forum Discussion

Brass Contributor

Mar 20, 2020

Solved

Camera freezes in Teams

Hi, I've had around 6/7 users contact me regarding their camera freezing when doing a video call on Teams. During the ringing stage the camera works fine but as soon as the person they are ringin...

Camera Freezing

Camera Issue

microsoft teams

Sonia2020
Mar 30, 2020
Foliero
The registry hack I found here fixed my camera freezing problem
https://windows101tricks.com/webcam-freezes-windows-10/

whoamiamh2o

Copper Contributor

Feb 05, 2021

Christian_Stokes

This issue can be resolved in Command Line using an elevated command. Launch CMD as administrator and then type the following command:

chkdsk /f/r

and then it will tell you that it will need to run at the next boot and want to know if that is okay. Say Y

then restart the machine.

Before doing, it is best to ensure you have your machine up to date with windows and system updates, depending on the type of device you are using, just to ensure drivers are updates, etc. But the chkdsk /f /r command will fix the issue for you.

Once you restart the machine, be patient, it's going to look like a command line screen and/or will have some copy along the bottom of your screen for a bit as it's cycling through all the file directories, RegEdit, etc. it can take 20- to over an hour to complete depending on your system