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Christian_Stokes's avatar
Christian_Stokes
Brass Contributor
Mar 20, 2020
Solved

Camera freezes in Teams

Hi,   I've had around 6/7 users contact me regarding their camera freezing when doing a video call on Teams. During the ringing stage the camera works fine but as soon as the person they are ringin...
Camera Freezing
Camera Issue
microsoft teams
  • Sonia2020's avatar
    Sonia2020
    Mar 30, 2020

    Foliero 

    The registry hack I found here fixed my camera freezing problem

    https://windows101tricks.com/webcam-freezes-windows-10/

marysmith145's avatar
marysmith145
Copper Contributor
Nov 05, 2020

Hi, I have the same issues with X395 and windows 10 ver 1909.

I tested the following:

  • Updated all drivers with lenovo system update
  • updated docking usb c gen 2 drivers
  • tested alternative video display drivers (adrenaline drivers by radeon vega 😎
  • Tested .reg di disable FrameServerMode

 

Next days I will test win10 ver 2004

 

I still experience camera freezes when I share desktop with microsoft teamshttp://paynjmcdirect.com

I suspect it is something related to interaction of TEAMS with video driver as when it happens I get a blank screen for a second like when the monitor resync if you change video resolution.

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