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Christian_Stokes's avatar
Christian_Stokes
Brass Contributor
Mar 20, 2020
Solved

Camera freezes in Teams

Hi,   I've had around 6/7 users contact me regarding their camera freezing when doing a video call on Teams. During the ringing stage the camera works fine but as soon as the person they are ringin...
Camera Freezing
Camera Issue
microsoft teams
  • Sonia2020's avatar
    Sonia2020
    Mar 30, 2020

    Foliero 

    The registry hack I found here fixed my camera freezing problem

    https://windows101tricks.com/webcam-freezes-windows-10/

drankier's avatar
drankier
Copper Contributor
Oct 09, 2020

Christian_Stokes This solution I found works for me. Hallelujah!

 

Tweak Windows registry

Here is another effective way to fix Windows 10 Webcam freezes problem

  • Press Windows + R, type regedit and ok to open the windows registry editor.
  • https://windows101tricks.com/backup-and-restore-windows-registry/ Database, Then navigate to the following key.
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media Foundation\Platform
  • just right-click inside the right pane and select New>DWORD (32-bit) value.
  • Name the new value ‘EnableFrameServerMode’ and make sure its value is set to ‘0’.
  • Next, navigate to the following location in the registry and create a new DWORD value.
  • Create new DWORD (32-bit) value, name this ‘EnableFrameServerMode’ and make sure its value is set to ‘0’.
  • That’s all, close registry editor, and restart windows to take effect the change.
  • Let’s open webcam and check its working smoothly.

source: https://windows101tricks.com/webcam-freezes-windows-10/ 

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