Forum Discussion
Christian_Stokes
Mar 20, 2020Brass Contributor
Camera freezes in Teams
Hi, I've had around 6/7 users contact me regarding their camera freezing when doing a video call on Teams. During the ringing stage the camera works fine but as soon as the person they are ringin...
StuartC1971
Aug 10, 2020Copper Contributor
Getting the same issues too. Several of my work colleagues also get this now were moving to Teams from Skype for Business.
Sometimes the only way to fix is to rapidly turn the camera on and off several times.
Updated all the windows drivers from the manufacturer Lenovo and running the latest Teams version. An odd few users on a Microsoft Surface have also experienced this.
Tried all the suggested fixes like the registry changes, updating drivers etc.
Wondered if others are on VPN when this happens or not?