Forum Discussion
Tecza
Jul 25, 2019Copper Contributor
Calls interrupting Teams audio calls
I have teams app installed on my phone (android). If I get a call on my phone (through my wireless carrier), it will interrupt a call that I am on through the Teams App. Is there any ways to make it so calls through my wireless carrier go to voice mail or I have an option to answer them without interrupting my teams call?
- Kiran_NoupadaCopper Contributor
Tecza, IOS has fix for this issue....
- gpoon80Copper Contributor
Care to elaborate??
- TeczaCopper Contributor
@Kiran_Noupada I agree. I would like more information on this.
- Erik365OnlineSteel Contributor
Hi Tecza, did you try (on Android phones) to ignore another incoming phone call by pressing the "lock button" on your phone?
- TeczaCopper Contributor
Erik365Onlineso I can ignore the call. The issue is that when the call comes in on my cell, it automatically places my Teams call on hold, which confuses the person on the other line. Ideally, it would function like call waiting does on a normal phone. I hope this makes sense.
- Erik365OnlineSteel Contributor
Hi Tecza, it seems that it is unfortunately the default behavior at the moment.
There are others who also request changing this behavior: change https://microsoftteams.uservoice.com/forums/555103-public/suggestions/37633000-stop-mobile-teams-meetings-from-being-interrupted
You might vote to give the request more weight.