Forum Discussion
Calls being placed on hold after sharing screen
itsbrad yes we have “better together” coming for all Teams Phones, and it will be much better than BToE as it will be done via the cloud not a dedicated cable between the phone and PC. That will come hopefully next 1-2 quarters.
I opened a ticket with MS support and Polycom support, and they both mentioned this is an issue that is currently being assessed, hopefully MS/Polycom has BTOE or similar for CCX devices up there sleeves soon. As companies are trying to follow Microsoft guidance and move to Teams, not having fundamental features especially with respect to devices makes it challenging to adopt for users. We choose Polycom equipment because of there tight relationship they have with MS, sadly they seem to be having challenges creating a seamless experience for customers that are adopting. Between this and Polycom Trio woes in my boardroom, it has not been the best teams adoption scenario at my company.
Here is the user voice on this one please vote so it can be resolved!
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/36597118-teams-places-current-call-on-hold-when-screen-shar
Hopefully tagging some SME will garner some extra attention to this one!
KruthikaPonnusamy Ilya Bukshteyn Jeff Schertz
Microsoftitsbrad yes we have “better together” coming for all Teams Phones, and it will be much better than BToE as it will be done via the cloud not a dedicated cable between the phone and PC. That will come hopefully next 1-2 quarters.
- Thanks for the update that certainly helps, however it makes it challenging to move forward now, 1 - 2 quarters is a fairly long way out! Any work around would be appreciated.
- Ilya Bukshteyn
itsbrad we don’t have a quick workaround specifically for BToE. KruthikaPonnusamy thoughts on the call on hold issue?
Ilya Bukshteyn @Kruthika Ponnusamy any update on this issue 6 months later?