User Profile
KruthikaPonnusamy
Joined 9 years ago
User Widgets
Recent Discussions
Re: Option to transfer call to Work Voicemail missing after the update 1449/1.0.94.2024071104
Folks, a fix for this is coming in early september. If you need to enable this in the meantime, please open a support ticket and we can enable it based on tenant IDs for the short-term.1.2KViews4likes1CommentRe: Calls being placed on hold after sharing screen
If you are in better together mode, the call does not go on hold during screen share. When you are not in better together mode, the desktop screen share will put the call on hold because the same 2 people cannot be active from 2 different endpoints. This is not peculiar to devices, this will be the same experience if you were on mobile and tried to share screen from desktop.29KViews0likes1CommentRe: Teams Phone device refuse login with 1449/1.0.94.2021033002 firmware and ADFS
We have recently published tenant admin documentation. The questions you are asking are addressed in either of these 2 links. https://docs.microsoft.com/en-us/microsoftteams/devices/phones-displays-deploy https://docs.microsoft.com/en-us/microsoftteams/itadmin-readiness#teams-android-devices At a high level: 1. if you have (intune license + device management policies setup for the account used to sign into the Teams phone), there are certain requirements you have to meet w.r.t endpoint management. This is covered in the links above. 2. If you dont have intune license, make sure that Intune CA policies are disabled for the account. 3. If you have CAP license, Intune license is an add-on. See #2 above. 4. Device management via Teams Admin Center does not provide endpoint management.14KViews1like2CommentsRe: Teams Phone device refuse login with 1449/1.0.94.2021033002 firmware and ADFS
BrandonJ365 Thank you for taking time to add your detailed comment. A few things: 1. For dialpad issues, please create a ticket and IM me the ticket number. I will help follow up with what is going on there. From our support tickets, I dont believe that this is a common occurrence. If it is frequent, this definitely warrants detailed investigations and we will look into it. 2. As long as you are on the latest firmware/app versions, if your phone signs out, you can setup alerts to notify of a device that has signed out. Microsoft Teams Monitoring and Alerting - Microsoft Teams | Microsoft Docs. 3. You are right that we require a verification code to be entered on the device for provisioning. This is ONLY for first time deployment of devices and is a security requirement. Once this is done, all authentication can be done remotely. So, if previously signed in devices sign out, you can remotely sign in from TAC.13KViews0likes3CommentsRe: Teams Phone device refuse login with 1449/1.0.94.2021033002 firmware and ADFS
https://docs.microsoft.com/en-us/microsoftteams/devices/phones-displays-deploy This explains that if you need CA policies, you need Intune enrollment. For intune enrollment, you need Intune license.13KViews0likes10CommentsRe: Teams Phone device refuse login with 1449/1.0.94.2021033002 firmware and ADFS
Conditional access policies are enforced as part of intune enrollment. It was an oversight in previous builds where we were not enforcing license requirements for enrollment. This has been fixed. It is by design that if you want to enforce CA policies, you will need an intune license. For CAP SKU, Intune license is an add-on.13KViews0likes0CommentsRe: Desk phones and Teams Migration
Nicholas Lyle After updating to Teams, the following features should work with the T46s and T48s phones. https://techcommunity.microsoft.com/t5/Skype-for-Business-Blog/Skype-for-Business-Certified-IP-Phones-with-Microsoft-Teams/ba-p/2860738.1KViews0likes0Comments