Forum Discussion
laythingy59
Mar 21, 2022Brass Contributor
Calls appear in chat history
Hi A couple of my users have reported they've started seeing their recent calls appear in the chat screen. I can't figure out how to disable this and it doesn't seem to do it for everyone. Has anyon...
- Apr 07, 2022Hi All,
The latest update from our SIP vendor, they said Microsoft resolved the issue on their end. We had to get our users to log out and log back into Teams. The calls no longer appear in the chat history.
Cheers,
Ian
KevinJParker
Copper Contributor
Yep, this is the information that I have just received from the original engineer who told me that it was a new 'Feature'!
Hammed (Microsoft)
Monday, April 4, 2022 3:00 PM GMT
Hello Kevin,
Thanks for the feedback.
The fix for this issue has already been rolled out and it is expected to get to affected user's end in 2 months.
Some affected users are already receiving the updates, the estimated time for all affected users is 2 months.
Best Regards
Hammed (Microsoft)
Monday, April 4, 2022 3:00 PM GMT
Hello Kevin,
Thanks for the feedback.
The fix for this issue has already been rolled out and it is expected to get to affected user's end in 2 months.
Some affected users are already receiving the updates, the estimated time for all affected users is 2 months.
Best Regards
aweswalker
Apr 05, 2022Copper Contributor
I'm grateful to hear that there is a fix in the pipeline, but my staff use teams ALL THE TIME and waiting up to 2 months is not tenable for them. Hoping we can find a way to push the update sooner.