Forum Discussion
Caller ID Names (CNAM) support for Auto Attendant and Call Queues
Caller ID Names currently work with dialing direct to the users' phone numbers but does not work when calls come into their mainline to an Auto Attendant or Call Queue. Is there any chance that the f...
Has anyone seen any improvements? Still an issue AFAIK. MS just published a new update to Teams Phone Devices that mentions "Issue of resolving caller id on call queue calls has been fixed". MC672753. I wonder if this applies to Teams clients as well...