Forum Discussion
ITSourcePro
Aug 07, 2020Iron Contributor
Caller ID Names (CNAM) support for Auto Attendant and Call Queues
Caller ID Names currently work with dialing direct to the users' phone numbers but does not work when calls come into their mainline to an Auto Attendant or Call Queue. Is there any chance that the f...
Ron_Stockwell
Nov 10, 2021Copper Contributor
I am adding my voice to this request also. I recently moved an SMB company to Teams calling and they are very upset that CID Name won't come through on the service numbers. We need this fixed in order to sell new customers. This has been part of basic phone systems for 25+ years.