Forum Discussion
ITSourcePro
Aug 07, 2020Iron Contributor
Caller ID Names (CNAM) support for Auto Attendant and Call Queues
Caller ID Names currently work with dialing direct to the users' phone numbers but does not work when calls come into their mainline to an Auto Attendant or Call Queue. Is there any chance that the f...
Mary Dixon
Aug 11, 2021Copper Contributor
We would like to see the cnam not just the number passed through as well. This is one of the largest user complaints. No one knows anyone's number anymore. Everywhere else we are using names not numbers.... Why not here? Why?