Forum Discussion
Rhettski68
Sep 08, 2022Copper Contributor
Call transfer option missing iOS client
Hi, We have a problem where the option to transfer a call on the iOS client is missing from the list of options after pressing the ellipsis. We've tried the obvious - ensuring iOS is up to date,...
- Sep 08, 2022I've seen the same for calls to Call Queues. Then the solution was to turn off conference mode.
Microsoft also confirmed that it is an known issue with Call Queues and iOS. It works with older versions of Teams app. It works on Android.
LinusCansby
Sep 09, 2022MVP
Sorry, no public confirmation. Microsoft sales representative checked internally and found that information.
I suggest that you report to Microsoft support.
I suggest that you report to Microsoft support.
Rjsherman
Sep 09, 2022Copper Contributor
- Gary PearsonSep 12, 2022Copper Contributor
Same issue for us- please report if/when you get a response.
- RjshermanSep 12, 2022Copper ContributorA new version of the mobile app was released for iOS on Friday (4.16.0), but it didn't resolve this issue. I'm waiting for Microsoft to even acknowledge that there is a problem with the app.
- RjshermanSep 27, 2022Copper ContributorMicrosoft Support confirmed that this was a bug.
"We have received update from the Product Engineering team that they are working on the fix this issue, ETA Q3 sep 2022."