Forum Discussion
BenRooke
Nov 20, 2019Brass Contributor
call pickup group query
Hi All. I have noticed some annoying behavior. One of our clients has a reception user that also rings 4 other users at the same time when calls come in. Users are complaining that when a call ...
BenRooke
Nov 20, 2019Brass Contributor
Thanks for the response. Yes this is via direct routing. is there something specific i need to be looking at?
StevenC365
Nov 20, 2019MVP
BenRooke check out this thread, it seems to be related to config for refer and replace commands not being configured fully.