Forum Discussion
scradd111
Jul 05, 2019Copper Contributor
Call issue with certified Jabra headset
I have been using Teams for a few weeks with a couple of different Jabra headsets on a MacBook. The latest headset is a Jabra Engage 50 which Jabra advised me was certified for use. When dialling an ...
LinusCansby
Jul 05, 2019MVP
Have you updated your headset, if not start with that. Try using it on another computer and see if you get the same problem.
If you have Lync/Skype running on your computer close Lync before making the Teams call.
If you have Lync/Skype running on your computer close Lync before making the Teams call.
scradd111
Jul 08, 2019Copper Contributor
LinusCansby, Hi there, thanks for your recommendation, switching Lync off has worked.