Forum Discussion
nkarp
Apr 11, 2020Copper Contributor
BusyOnBusyEnabledType - Global Policy / AllowCalling Policy ?
Hello Everyone, We are using Calling Feature on Teams (Direct Routing) and I would like to test the new feature : BusyOnBusyEnabledType I can't modify this setting on the default Policy (All...
nkarp
Apr 16, 2020Copper Contributor
Hello Everyone,
Someone know why we can't modify the "busyonbusy" feature on the AllowCalling Policy ?
Thank you.
It's really annoying with direct routing...
Nick
- LinusCansbyApr 16, 2020MVP
Hi,
Allow Calling and Deny Calling is locked so you can't change them. Instead create a new custom policy and assign it to the users you want to test BusyOnBusy with.
BusyOnBusy will send a busy signal to callers if the user is busy in another call.
- nkarpApr 16, 2020Copper Contributor
LinusCansby Thank you for your reply Linus.
The default "Global" policy do not allow calling feature ?
What would be the better way, create a new one ?
- LinusCansbyApr 16, 2020MVP
nkarp Not sure about the Global.
Create a new one called something like "AllowCalling-BusyOnBusy". Wait a couple of hours after you assigned it to an user.