Forum Discussion
BusyOnBusy when Busy without in a call
Hi schmitch
See here
Busy on Busy is designed when a user is in an actual call. As quoted 'Busy on Busy (Busy Options) lets you configure how incoming calls are handled when a user is already in a call or conference or has a call placed on hold'
It is not based on Busy presence. I have raised a feedback here.
Busy on Busy for presence · Community (microsoft.com)
Please vote and get others to do so to push it up the agenda. In time, maybe we will see this functionality come in. DND status in presence will divert
Hope that answers your question
Best, Chris
Hi schmitch
See here
Busy on Busy is designed when a user is in an actual call. As quoted 'Busy on Busy (Busy Options) lets you configure how incoming calls are handled when a user is already in a call or conference or has a call placed on hold'
It is not based on Busy presence. I have raised a feedback here.
Busy on Busy for presence · Community (microsoft.com)
Please vote and get others to do so to push it up the agenda. In time, maybe we will see this functionality come in. DND status in presence will divert
Hope that answers your question
Best, Chris