Forum Discussion
Solved
Bug: Cannot Unblock Bot
When I open the `More added apps` ("...") menu, right click the bot and select "Unblock", nothing happens. I cannot communicate with the bot because the chat bar is grayed out and says "You cannot send messages to this bot because you've blocked it". Every time I try to unblock it, nothing happens.
 
Conclusion: I think the `Unblock` button is broken.
PS: The same problem happens in the web version of teams.
Victor_Ivanidze In your left menu bar click in ... for open the apps, find the bot app and click with mouse right button and after click in unistall. After this, you can click in more app e Add again
I've got the same situation with another bot which I blocked and hid. I am able to find the bot, right click and select Unblock, however nothing appears to happen and the bot is still blocked.
There also appears to be no way of allow the user to un-hide a bot's personal chat...
I have the same problem. Could someone help?
Victor_Ivanidze You need to remove e add the bot app
- I'm seeing the same issue with the @ServiceBot app. I've tried removing/re-adding the app and signing in/out of the Teams app.
