Forum Discussion

a531531's avatar
a531531
Copper Contributor
Dec 18, 2019
Solved

Bug: Cannot Unblock Bot

When I open the `More added apps` ("...") menu, right click the bot and select "Unblock", nothing happens. I cannot communicate with the bot because the chat bar is grayed out and says "You cannot se...
BUG
  • RailsonLuna's avatar
    RailsonLuna
    Oct 07, 2020

    Victor_Ivanidze In your left menu bar click in  ...  for open the apps, find the bot app and click with mouse right button and after click in unistall. After this, you can click in more app e Add again

MrBritton's avatar
MrBritton
Copper Contributor
Mar 17, 2020

I've got the same situation with another bot which I blocked and hid. I am able to find the bot, right click and select Unblock, however nothing appears to happen and the bot is still blocked.

 

There also appears to be no way of allow the user to un-hide a bot's personal chat...

Victor_Ivanidze's avatar
Victor_Ivanidze
Bronze Contributor
May 02, 2020

I have the same problem. Could someone help?

    • Victor_Ivanidze's avatar
      Victor_Ivanidze
      Bronze Contributor
      Oct 07, 2020

      Hi RailsonLuna.

       

      could you please explain in details?  What exactly should I do?

      • RailsonLuna's avatar
        RailsonLuna
        Copper Contributor
        Oct 07, 2020

        Victor_Ivanidze In your left menu bar click in  ...  for open the apps, find the bot app and click with mouse right button and after click in unistall. After this, you can click in more app e Add again

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