Forum Discussion
a531531
Dec 18, 2019Copper Contributor
Bug: Cannot Unblock Bot
When I open the `More added apps` ("...") menu, right click the bot and select "Unblock", nothing happens. I cannot communicate with the bot because the chat bar is grayed out and says "You cannot se...
- Oct 07, 2020
Victor_Ivanidze In your left menu bar click in ... for open the apps, find the bot app and click with mouse right button and after click in unistall. After this, you can click in more app e Add again
Victor_Ivanidze
Oct 07, 2020Bronze Contributor
RailsonLuna
Oct 07, 2020Copper Contributor
Victor_Ivanidze In your left menu bar click in ... for open the apps, find the bot app and click with mouse right button and after click in unistall. After this, you can click in more app e Add again
- Victor_IvanidzeOct 07, 2020Bronze Contributor
Hi RailsonLuna, many thanks.
- kp_heroOct 07, 2020Copper Contributor
RailsonLuna I just verified I was able to unblock the bot. I uninstalled it long ago, but when I re-installed the ServiceBot app it was still blocked. I was then able to right-click on the app as suggested and unblock the app. Thanks!
- RailsonLunaOct 07, 2020Copper ContributorYes, but in my casa, Only unblock dosent work with me, I need unblock and re-install