Forum Discussion
BToE actually works with Teams, but for how long?
Team_FMI I agree with TJ Cornish For the most part Teams now works as long as you use the vanilla voice features. Having everyone remote without hardware phones has made it work. If we would go back to everyone in the office using vvx phones I think the level of frustration would remain low as it is mostly working for answering calls. The lack of integration with the app does cause some lack of productivity since the app has no way of knowing you are in a call. Other Teams functions like sharing can't be used unless the call is restarted with all users on the app.
I have two ccx phones that I acquired for testing. the last software update makes them a little more user friendly but without the bluetooth connection to the app being available they are nothing more than expensive dumb phones. I am looking forward to the next release and hope they might become usable for our executives. At this point I don't see us purchasing hardware phones for lower level employees but just headsets.