Forum Discussion

ClaudiuA's avatar
ClaudiuA
Copper Contributor
Jun 10, 2020
Solved

Broken Picture in Microsoft Teams

Hello   We have a problem that appears quite often in the sense that when I attach a picture in the chat I get a broken picture and I can't open it. Does anyone else face this problem?   Thank yo...
microsoft teams
User Interface
  • Gavin_Jones's avatar
    Gavin_Jones
    Jun 10, 2020

    ClaudiuA Hi Claudiu - Assuming you are pasting the picture off the clipboard into the chat rather than attaching the picture as an upload, I had this problem too. I'm not sure of the cause but presumably something to do with the format of the picture in the clipboard.

     

    A workaround is to paste the picture somewhere else first, then copy and paste it into Teams e.g. Get picture from website, copy and paste into PowerPoint, then copy and paste from PowerPoint into Teams. FYI a blank Outlook email, seemed to work as an intermediary too 🙂

Badal Ratra's avatar
Badal Ratra
Iron Contributor
Jun 10, 2020

Hi ClaudiuA 

 

Which device did you use to post the image? Are you using the browser or Desktop client to access the image?

1. Try a different browser.
2. Clear your browser image cache.
3. Do you get the same result when you send an image from Desktop client?

 

 

 

ClaudiuA's avatar
ClaudiuA
Copper Contributor
Jun 12, 2020
Hello, I get the same result in the Desktop Client. Sorry I didn't mention that above

Resources