Broken MS Teams media preview for my personal account

Hello,

For the past few weeks I've had problems loading media in my personal Teams. Other users in our Personal Teams community (of which I am the "owner" user) do not experience it.

The problem strangely happens both on Desktop and on mobile (Android).

This first happened about 1 week ago. At that point, I reached out to MS support who told me that the issue had just been patched on desktop applications and was about to be patched for Android. Moments later, when I checked my Android app, images and video were suddenly loading as expected. I find it strange that this should be related to a "patch" as there were no software update indications visible on any of my devices (Android and Windows). It seems more like a server issue related to my account.

Worse still, the issue has now started occurring again. My family are able to share and view pictures on their devices, but I cannot view them on my laptop or on my Android phone - not even in Teams in my internet browser (Chrome). Please assist.