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PeterO_82's avatar
PeterO_82
Copper Contributor
Apr 15, 2021
Solved

Both incoming and outgoing video freezing on Teams

Hi all, I'm having a very peculiar issue. On the Teams app for Windows, a short while into a call, all video will freeze, both incoming video but also, according to my correspondents, my video feed ...
  • Nanduditto's avatar
    May 29, 2021
    Are you using a Lenovo laptop?
    We have encountered with the same issue in most of the computers in our organisation with Lenovo laptop.
    It was found because of a latest Integrated camera driver released on April 7th caused the issue. It was updated through Lenovo System Update.
    What we did is, rolled back the Camera driver to the previous version and removed system update.