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LondonRS's avatar
LondonRS
Copper Contributor
Sep 17, 2021

Bluetooth audio cuts out with a larger number of participants

I have a Microsoft recommended Jabra bluetooth device and a cheaper bluetooth device.

 

I noticed with both, they work absolutely fine during the day for most small calls, however when I join a Teams meeting with a larger number of participants, the audio no longer works, but the mic does. I have to switch to my Laptop audio speakers to be able to continue.

 

This then stays a problem till I restart. 

 

Does Teams change how the audio connects depending on P2P/Distributed connections? I can't figure out exactly how many participants causes this, but its somewhere over 6-10 people.

 

 

3 Replies

  • Hi LondonRS and thanks for the feedback/question.  Check your messages here on the Tech Community, in case you'd be able to help us out with logs re this issue. 

      • LondonRS's avatar
        LondonRS
        Copper Contributor

        Hi there, messaged you, not sure where is the best place to send you the logs as they are quite big and you can't attached in a PM roman_frillarte

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